Our Guarantee

 We guarantee all birds to be healthy as per industry standards at the time of sale.

Once a bird leaves our possession we cannot control the conditions it is kept under and cannot guarantee its health except as specifically noted below.

  •  No other guarantees, expressed or implied, will be honored.
  • These guarantees are for health only.
  • We cannot be responsible for a bird’s temperament or behavior, or the bird’s ability to be trained.
  • Healthy birds cannot be returned or exchanged for any reason.
  • Merchandise purchase with the bird is not covered under this guarantee.

All birds are guaranteed for 48 hours if taken to a qualified Avian Veterinarian.
If there is a problem, the bird must be returned to us with a report from your veterinarian stating that the bird was unhealthy at the time of sale, and further specifying the ailment or illness.
Since many bird illnesses may be undetectable by examination alone, we advise you, as a precaution, to have your new bird examined by an Avian Veterinarian.
Please remember, we DO NOT pay for these or other veterinarian fees.

Dr. Scott McDonald




3 weeks ago
Photos from Bird is the Word's post

We did not think this egg was going to hatch because it was damaged. But we put it in the brooder because we always have hope and guess what we got a third Harlequin. He is friends with the White ... See more

3 weeks ago

If you have any questions feel free to call the store at 630-406-7610
I have great employees ready to answer your questions

3 weeks ago

Umbrella Cockatoos about 9 weeks old

3 weeks ago

Sun Conures about 6 weeks old
$525.00 each

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